Network Operations Support Associate

Monmouth Telecom is seeking a highly motivated individual to fill the full-time position of Network Operations Support Associate Level 1. Monmouth Telecom, headquartered in Red Bank, New Jersey, is a dynamic and fast-growing Telecommunications company. We offer a complete package of voice and data solutions for small, medium and large business customers throughout New Jersey.

Experience requirement

• 0-1 year
• Willing to train the right person for a great career in the telecommunications industry

Requirements

• Outstanding customer service and interpersonal skills
• Team player
• Proficient in PC use
• Understanding Customer urgency
• Applicant may be required to work overnights and/or weekends

Position duties include but not limited to:

• Voice and Data Customer support.
• Diagnostics of routers, switches and other telecom equipment
• Support Desk duty – CLEC / ILEC trouble reporting, tracking, updating
• Voice and Data diagnostics
• Email Support and Diagnostics
• Must be able to work unsupervised and have the greatest sense of urgency
• Telecom/Networking Experience is a PLUS! (but not required)

Salary:  $32,000.

Paid vacation, paid sick time, paid personal days, 401(k) Plan and Health Benefits Package.

LOCAL CANDIDATES ONLY, please apply.

Please email your resume to employment@monmouth.com