Monmouth Telecom is a New Jersey Based Internet Service Provider and Local Telephone Company. We have built a Hosted Business Phone System you can rely on. Learn more about how Hosted PBX can help your business.
Managing your employees and their interactions with your customer base has never been easier until now! Our Customer Relations Management Software cuts out the complexity and keeps you on track with your goals.
"... we made the switch to Monmouth Telecom Hosted PBX. Now our main office, our home offices and our smart phones are all tied together and we have the flexibility to be productive from anywhere." - Michael Carrara
"When hurricane Sandy hit, our primary Voice provider was knocked out of service for several days. We quickly re-routed our traffic to Monmouth Telecom, who provided us with continuous service throughout the storm." - David Williams
"The people at Monmouth Telecom are very responsive to our business needs as an Auto Dealership and have found ways to tailor our Hosted PBX system to enable us to be more productive." - Kenny Schwartz
Monmouth Telecom has produced some informative video guides on the functionality and use of several of the products and features we now offer. Head over to the Monmouth Telecom YouTube Channel to start watching!
Call Recording Now Available on the Mobile Application!
In today's fast-paced world, more and more important phone conversations are taking place while you're on the go. Cell service, distractions, and other factors can detract from key points of an important conversation. Customer's can now utilize the full functionality of the Call Recording Feature with the Monmouth Telecom Mobile Application so no conversation is ever forgotten or mistaken again!
The introduction of Monmouth Telecom’s Mobile Application is a game changer for customers utilizing the Hosted PBX Service. With a simple Mobile Data Friendly design, you can take control of your Hosted PBX Extension from anywhere with your mobile device.
October 18, 2013
Monmouth Telecom has released the powerful new feature for Hosted PBX called Workgroups. Workgroups are directed at large organizations with multiple departments and/or branch offices. Segmenting the phone system into workgroups allows for each department to customize the system, for their own organization, while having the assurance that other departments or branch offices will not be impacted.
Monmouth Telecom has started releasing updates through several new channels. We have been publishing information on our new features, product announcements, and general news. You can follow us to receive these updates in a number of ways.
Our Knowledge Center has an article on Planning for Disruptive Weather Events. Call us to have a telecom specialist help your business plan for ever increasing harsh weather, power outages, and communications disruptions. Monmouth Telecom thanks our Network Operations Team for its tireless and continuous customer support during and after Hurricane Sandy.
Monmouth Telecom released a Mozilla Firefox Add-On which enables Hosted PBX users to click any telephone number on a web page, and automatically dial that telephone number. This Add-On is completely free for users with Hosted PBX.
Monmouth Telecom Launched its new web site. People in all departments at Monmouth Telecom have contributed to our new site and we are happy to hear feedback on what we can do to make the site more helpful to you.