Expanding on from our 30 year legacy of exceptional phone and internet service, we are now offering assistance in the way of Managed IT & Network Services. Monmouth Telecom’s offering as a Managed Service Provider is custom tailored from a range of different services to meet each individuals needs. Whether your organization is looking for a company to handle all of its IT needs or is looking to supplement your existing IT Staff in a comanaged environment, we stand ready to assist!
Service Offerings
Remote Monitoring/Management (RMM) - Remote monitoring and access for workstations and servers. Includes up to date patching and basic computer troubleshooting.
Secure Backups – Image backups for critical systems, Backups for workstations, backups encrypted in the long term cloud storage. Optional local backup device for short term storage.
Network Monitoring - Active monitoring of the firewall and network switches for uptime and functionality.
EDR, XDR, Anti Virus - Endpoint security/Antivirus to protect the environment on a per device basis to help prevent damaging threats that may cause a disaster recovery situation. XDR integrates different security tools and unifies independent security operations across multiple security layers.
Windows & Office 365 Support– Implementation, troubleshooting problems, and providing patch updates
Web Content Filtering - Outbound Web Proxy to help keep business machines for business purposes.
Network Equipment Configuration and Deployment- Spec, configure, and integrate switches, firewalls, and wifi devices for existing LAN environments. Establish remote device access rules and application lock down.
Managed DNS/SSL- Manage and keep track of customer DNS records and SSL certificates. Requires access to the customer's DNS control panel and access to any servers that require SSL certificates
Co-Management & Consulting– Provide insight and design for End of Life (EOL) equipment or for IT projects. VPN implementations, staff reorganization, additional equipment, software upgrades, and software changes Anti Virus software.
All staff located in NJ USA. No overseas outsourcing.