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Network Operations Support Associate

Monmouth Telecom is seeking a highly motivated individual to fill the full-time position of Network Operations Support Associate Level 1. Monmouth Telecom, headquartered in Red Bank, New Jersey, is a dynamic and fast-growing Telecommunications company. We offer a complete package of voice and data solutions for small, medium and large business customers throughout New Jersey.

Experience requirement

  • 0-1 year
  • Willing to train the right person for a great career in the telecommunications industry

Requirements

  • Outstanding customer service and interpersonal skills
  • Team player
  • Proficient in PC use
  • Understanding Customer urgency
  • Applicant may be required to work overnights and/or weekends

Position duties include but not limited to:

  • Voice and Data Customer support.
  • Diagnostics of routers, switches and other telecom equipment
  • Support Desk duty – CLEC / ILEC trouble reporting, tracking, updating
  • Voice and Data diagnostics
  • Email Support and Diagnostics
  • Must be able to work unsupervised and have the greatest sense of urgency
  • Telecom/Networking Experience is a PLUS! (but not required)

Salary:  $28,000-$32,000.

Paid vacation, paid sick time, paid personal days, 401(k) Plan and Health Benefits Package.

LOCAL CANDIDATES ONLY, please apply.

Please email your resume to employment@monmouth.com

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Monmouth Telecom

Founded as an Internet Service Provider in NJ in 1995, Monmouth Telecom has grown to offer a complete set of innovative and economical Business VoIP Phone Services and Business Internet Services.  We were NJ's first Internet Service Provider turned Telephone Company in 2000 and in 2006 we began providing businesses with increased functionality using VoIP. Learn more about Who We Are and how Hosted PBX / Virtual PBX is changing the face of business telephone service.

Contact Us

Receive a Free Consultation
877-MONMOUTH
877-666-6688
sales@monmouth.com

Customer Service
732-704-1000
customercare@monmouth.com

Technical Support
732-704-1400
noc@monmouth.com

Full Contact Information

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Locations

Headquarters

10 Drs James Parker Blvd
Suite 110
Red Bank, NJ 07701

Key Data/Switching Facilities

12 N 7th Street
Camden, NJ 08102

165 Halsey Street
Newark, NJ 07102

423 Washington Av
Pleasantville, NJ 08232

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