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About Us

Who We Are

Monmouth Telecom, an integrated communications provider (ICP), offers a comprehensive suite of communication services to both business and residential clients across New Jersey. Established in 1995 as Monmouth Internet, our evolution into telecommunications in 2000 prompted a name change to reflect our expanded offerings.

With a steadfast commitment to the New Jersey marketplace, we focus our resources and efforts within the state. By melding accessible customer service with cutting-edge technical solutions and prudent fiscal management, we've achieved over 29 years of uninterrupted growth. Our conservative financial approach has enabled us to avoid debt accumulation, positioning Monmouth Telecom for sustained expansion and financial resilience.

At Monmouth Telecom, reliability is paramount. As one of the pioneering New Jersey Internet Service Providers licensed as a Competitive Local Exchange Carrier (CLEC), and recognized by the BPU as a Regulated Utility, we pride ourselves on offering dependable service. Our Network Operators are available 24/7/365, ensuring continuous support for our customers. Leveraging our status as a facilities-based Local Exchange Carrier, our centralized NJ-based support team and facilities provide unparalleled service and support. Currently serving thousands of customers across New Jersey and the US, Monmouth Telecom proudly caters to a wide array of industries, including government, healthcare, education, finance, retail, hospitality, and beyond.  Monmouth Telecom is committed to delivering excellence in communication and data services.

Our Philosophy

In the fast paced world of telecom, you need a company you can trust - one who understands your business challenges. Monmouth Telecom is dedicated to providing you with innovative communication solutions managed by our team of industry experts, serving you with the outstanding quality and reliability you expect from a leader in the telecommunications industry.

Executive Leadership

Dr. Kenneth Leland 

President and Chief Executive Officer

Dr. Kenneth Leland serves as President and Chief Executive Officer of Monmouth Telecom, where he is responsible for the leadership and direction of this rapidly growing company. Before co-founding Monmouth Telecom in 1995, he was the Executive Director of Wireless Systems Research at Bellcore. Prior to that, he served in various management positions at AT&T Bell Labs (now AT&T). He brings over thirty years of telecommunications experience and knowledge to the company. Mr. Leland holds a PhD and a Masters of Science in Electrical Engineering from Duke University, as well as a Bachelor of Science in Chemical Engineering from Cornell University.

Sonia Leland

Chief Financial Officer

Sonia Leland is Chief Financial Officer of Monmouth Telecom, and is responsible for managing the company’s financial strategy. In this role she oversees a variety of activities, including financial planning, accounting and taxes. Her strong leadership has enabled the company to avoid any debt accumulation during her tenure. Before co-founding Monmouth Telecom in 1995, she worked at AT&T Bell Labs (now AT&T) for 10 years, where she worked in various telecom departments such as Marketing & Product Management, Frames Relay Provisioning, and the Physical Design of Business Phones. Mrs. Leland holds a Masters of Science in Mechanical Engineering from University of Pennsylvania and a Bachelors of Engineering in Mechanical Engineering from Saratov Polytech Institute.

Mark Stevens 

Senior Vice President, Operations 

Mark Stevens is Senior Vice President of Operations at Monmouth Telecom, and oversees all network and facility operations, including equipment installation, network orientation, plant operations and customer/vendor management relations. He has been with Monmouth Telecom since 1996, during which time he has helped keep the firm at the cutting edge of telecommunications technology. Under his leadership, Monmouth has grown to have over 14 additional equipment centers throughout the New Jersey area. Additionally, he has expanded Operations to include 4 divisions and developed core customer service strategies. Mr. Stevens is at the forefront of customer service and today's technologies; helping to ensure customer service satisfaction and that Monmouth Telecom maintains its status as a leader in Telecommunications Services.

 

Monmouth Telecom

Founded as an Internet Service Provider in NJ in 1995, Monmouth Telecom has grown to offer a complete set of innovative and economical Business VoIP Phone Services and Business Internet Services.  We were NJ's first Internet Service Provider turned Telephone Company in 2000 and in 2006 we began providing businesses with increased functionality using VoIP. Learn more about Who We Are and how Hosted PBX / Virtual PBX is changing the face of business telephone service.

Contact Us

Receive a Free Consultation
877-MONMOUTH
877-666-6688
sales@monmouth.com

Customer Service
732-704-1000
customercare@monmouth.com

Technical Support
Primary:     732-704-9000
Secondary: 732-704-1400
noc@monmouth.com

Full Contact Information

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Locations

Headquarters

10 Drs James Parker Blvd
Suite 110
Red Bank, NJ 07701

Key Data/Switching Facilities

12 N 7th Street
Camden, NJ 08102

165 Halsey Street
Newark, NJ 07102

423 Washington Av
Pleasantville, NJ 08232

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